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A new patio, or repointing the one you have?

Where the base underneath is sound, repointing is usually the right answer and the smaller job of the two. Here is where each one makes sense.

Patio repointingA new patio
What it puts rightJoints that have blown, crumbled or gone to moss and weedsA patio that has sunk or cracked up, or a garden with no patio at all
What happens to your slabsThey stay exactly where they areNew slabs, laid on a base built for them
Right whenThe slabs sit flat and solid and you still like the look of themThe base has gone, or you want a different size, shape or level
Not the answer ifThe slabs rock underfoot or are cracked acrossThe joints are genuinely the only thing wrong
Guarantee5 years on our workmanship5 years on our workmanship

Swipe to see every column

What comes with either patio job

The same whichever one yours turns out to be.

A look at it inside the week

Message us on a Monday and we will normally have been out to see the patio by the end of that week, sometimes the next day.

A free, no-obligation quotation

In writing, worked out from what your patio actually needs: the time on site, the materials, access to your garden, and the state of what is already there. Nothing is ordered until you have said yes.

NVQ Level 2 and CSCS

A Level 2 Diploma in Bricklaying and a current CSCS card, which is what a step or a retaining wall along a patio edge actually needs.

Public liability cover

Up to £1 million, in place before work starts on your garden.

The garden left tidy each day

The site is cleaned down at the end of every day rather than at the end of the job, and all the waste leaves with us.

A 5-year workmanship guarantee

If something we laid or pointed fails inside five years, we come back and put it right.

How a patio job runs

The same four stages whether it is being built or repointed.

Jack comes and looks at the patio

Message us and we will usually be out that week. We walk round it, take the sizes and see what is under the slabs, then put together a free, no-obligation quotation in writing, based on what the job actually involves.

We agree a start date

We order the materials, book you in, and cover over the borders, paths and anything else around the patio before the first slab moves.

We do the work

Built or repointed to a high standard, with the garden swept down and left tidy at the end of every day rather than in one go at the end.

We walk you round the finished job

Everything gets cleaned off, all the waste goes with us, and we walk you round the patio to make sure you are happy with it before we go.

What decides the price of a new patio

A new patio is priced after we have stood on the ground it's going on, not before. What moves the figure is size, what is already there, and what the ground underneath is doing. A patio going down on bare soil is a different job from one where old slabs have to come up and go in a skip first, and a patio that wants a step or a low retaining wall along one edge is a different job again. We work all of that out on the visit and put a figure in writing, built from the time the job will actually take, the materials it needs, and how easy or difficult access to your garden is.

Patio repointing is the other route in, and it is usually the cheaper of the two where the base underneath is still sound. That is for a patio where the slabs are still sitting properly and the trouble is the mortar between them: joints that have blown, crumbled away or filled up with moss and weeds. The old pointing is raked out and the patio is pointed again, and the price again comes from what the visit tells us, not from a figure picked in advance. Where the slabs are rocking, sunk or cracked across, repointing is putting a fresh face on a problem that lives under the slabs, and we would rather tell you that honestly than take the work anyway.

Two things come up often enough in Dorset gardens to be worth saying here. The first is levels. Plenty of gardens around Bournemouth, Poole and up towards Wimborne fall away from the house, so a flat patio wants a step or a low brick wall holding one side of it. That is bricklaying rather than slab laying, and it is the side of the job we come from rather than one we subcontract out. The second is frost. Water gets into a soft joint, freezes, and opens it a little wider every winter, which is why a patio that looked tired last autumn can look noticeably worse by March.

If you have been searching for patio installers, patio builders or patio laying near me, what you are really trying to settle is who will actually turn up, what the job involves, and whether it will still look right in a few years. We cannot prove the first one on a web page, so here is what happens instead. Message us on a Monday and we will usually have looked at the job by the end of that week, with a written quotation to you by the weekend. Quick response and a quick quote are two of the things our customers write about in their reviews without being asked to.

We are not the cheapest bricklayers in Dorset and we will not pretend to be. Every quotation is worked out from what your patio actually needs rather than from a figure that sounds competitive on a website, and you have it in writing before anything is ordered. Dane Gardner, who we repointed a patio and rebuilt a set of steps for, put it plainly in his review: "Jack is a real craftsman who repaired my steps and repointed my patio to a very high standard. From the start he was good at communicating, replying to messages quickly and providing a prompt quote." That is the standard every patio job is held to.

Patio questions we get asked

The ones that come up on the doorstep before a patio job starts.

How much does a new patio cost?

There's no fixed figure to give here, because every garden is different. We come and look at it, work out what the job involves, whatever needs lifting or clearing away, the ground underneath, any step or wall along the edge, and give you a free, no-obligation quotation in writing before anything is ordered.

How much does patio repointing cost?

The same way: on a visit, not off a price list. We look at how much of the patio needs raking out and pointing again, and put a figure in writing. If it's only one section that has gone, say so when you message us and we will look at whether the whole patio needs doing or not.

Should I repoint my patio or have a new one built?

If the slabs still sit flat and solid and it is only the joints that have gone, repointing is usually the right answer and the smaller job of the two. If the patio has sunk, the slabs rock underfoot, or they are cracked across, the problem is underneath them and repointing will not hold it. We will tell you which one yours is when we come out, and we would far rather point you at the repointing than sell you a new patio you do not need.

How quickly can you come and look at it?

Usually inside the same week. Message us on a Monday and we will fit you in as soon as we can to come and see the patio, sometimes the next day or that evening, and the quotation is normally with you by the weekend. Quick response and a quick quote both come up in our Google reviews unprompted.

Can you build a step or a low wall with the patio?

Yes, and it is the part we are best set up for. Steps, a low retaining wall along a sloping edge, brick piers, or a planter built into a corner can all go in at the same time, and we will price them alongside the patio rather than as a separate visit. Bricklaying is what we do the rest of the week.

Do you lay patios in Bournemouth and Poole?

Both, yes. New patios and patio repointing go anywhere inside the area we cover, which is Dorset and a bit of Hampshire, up to about an hour from Ferndown. Bournemouth and Poole sit well inside that, as do Wimborne, Broadstone, Christchurch, Ferndown and Ringwood.

Is the patio work guaranteed?

Yes, five years on our workmanship. If something we laid or pointed fails inside that time, we come back and sort it out. We also carry public liability cover of up to £1 million.

Where we build and repoint patios

Anywhere inside about an hour of Ferndown, which takes in most of Dorset and the New Forest edge of Hampshire.

Get a price for your patio

Whether it is a patio to build from scratch or joints that have given up, message us and we'll come and look at it, usually inside the week. The quotation is free, it comes in writing, and there is no obligation on you at all.

Get a free quote

Tell us what you need and we'll come back with a price. No pressure, no hard sell.

Prefer to talk? Call JFE Brickwork on 01202 028 343

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