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What comes with every repair job

Whichever of the six you need, this part doesn't change.

A look at the job within the week

Message us on a Monday and we'll usually be out to look at it that week, sometimes the next day or that evening.

A written quote, free and with no obligation

Worked out from what the wall actually needs to put right, in writing, before anything starts.

Brick and mortar matched to what's there

Mortar mixed to suit the wall for colour and finish, and brick matched before anything goes back in.

A five-year workmanship guarantee

The work's covered for five years. We'd rather do it properly than come back to it.

NVQ Level 2 and a CSCS card

An NVQ Level 2 Diploma in Bricklaying, a CSCS card, and public liability cover up to £1 million.

Cleaned down, waste taken away

The site is swept and tidied at the end of each day, and nothing of ours is left behind at the end of the job.

How a repair job runs

Four stages, and you know what the next one is the whole way through.

Jack comes and looks at the wall

We come and see what the wall actually needs, talk it through with you, and put together a free, no-obligation quotation in writing. Every job's different, so nothing is priced before we've stood in front of it.

We agree a start date

We order the materials, book you in, and protect the ground, planting and paving around the work before anything is touched.

We do the work

The repointing or the repair is carried out to a high standard, with the site left clean and tidy at the end of each day rather than at the end of the week.

We walk you through the finished job

Everything is cleaned down, all the waste goes with us, and we walk you through the completed work to make sure you're happy with it.

What customers said about the repair work

Left on our Google profile, exactly as they were written.

5.047 reviews on Google

Rosemary Collins

Jack did an excellent job rebuilding a section of our garden wall and repairing cracks in other sections despite having to work through challenging weather conditions and unexpected complications in relation to the groundwork.

James Hickman

Jack was excellent from first inquiry to the finished product. We needed an old set of French doors bricking up to match our existing window still height.

Repointing cost, and when brickwork actually needs it

Repointing is the job of raking out the old mortar between the bricks and putting new mortar back in its place. Mortar is meant to be softer than the brick around it, so it takes the weather first and wears out first. That's the joint doing exactly what it's there for. Once it has gone soft, hollow or missing in patches, water gets in behind the face of the wall instead of running off it, and from that point the brick starts to suffer instead of the mortar.

The signs are easy enough to spot from the ground. Mortar you can rake out with a screwdriver. Joints that have opened up or gone hollow. Green growth on the face of the wall, damp patches on the inside of an outside wall, and crumbs of loose mortar on the ground underneath. Frost is what turns a tired joint into a real problem: water sits in the open joint, freezes, expands and lifts the face off the brick. That's spalling, and once a brick has spalled, repointing on its own won't put it right. The brick has to come out and be replaced.

Repointing cost comes down to how much wall there is, how high it is, how hard the old mortar has gone and how much of it has to come out, so we don't put a figure on it until we've seen the wall. Every visit is free and comes with no obligation, and we give you the price in writing before anything starts. That figure is built from the time the job will actually take, not from a number that sounds competitive on a website: what it buys is the joint raked out to a proper depth rather than skimmed over, mortar matched to the wall for colour and finish, and a five-year workmanship guarantee sitting behind it.

Repointing is only half of what this page covers. The other half is the brickwork itself: cracked joints and sections of wall that have moved, spalled and frost-damaged faces, an old doorway or window that needs filling in and bringing back into line with the wall around it, and corroded cavity wall ties that have started to lift the courses above them. Chimney stacks take more weather than anything else on the house and usually need attention before the walls do. On older brickwork, a repair only works if it disappears, which is why brick matching and getting the bond right matter every bit as much as the mortar does.

One thing this page doesn't cover is lime mortar and heritage repointing. It's a specialism in its own right, and Jack would rather say so than take the work on and learn it on a listed building. Everything else on this page is work we do week in and week out.

We work across Dorset and into Hampshire, roughly an hour of driving from Ferndown, which takes in Bournemouth, Poole, Wimborne, Broadstone, Christchurch, Ferndown, Verwood, Ringwood, New Milton and Salisbury. If you've searched for repointing near me and ended up here, the useful thing to know is that the visit and the quote cost you nothing. Every one of our repointing services starts the same way: we come and look at the job, and you get a written price for it by the weekend.

Questions we get asked about repointing and repairs

The ones that come up before a repair job gets booked in.

How much does repointing cost?

There's no fixed figure to give here. It comes down to how much wall there is, how high it is, and how hard the old mortar has gone, because every job is priced after we've stood in front of it. We work that out on a free site visit and give you the figure in writing before anything starts.

How do I know if my brickwork needs repointing?

If you can rake the mortar out with a screwdriver, or the joints have opened up and gone hollow, it's due. Damp on the inside of an outside wall and crumbs of mortar on the ground below it are the other two signs. It's better done before a winter than after one, since frost sitting in an open joint is what lifts the face off a brick.

Can you match my existing brick?

Yes, and on an older wall it's a job in its own right rather than a detail. We match the brick and the bond as closely as we can before anything goes back in, because a repair that doesn't match is a repair you look at forever.

My wall has cracked. Does it need repairing or rebuilding?

It depends what caused it. A crack that follows the mortar joints is usually a repair. One that runs straight through the bricks, or a section that has bowed out of line, is more often a rebuild of that part of the wall. We tell you which after we have looked at it.

Do you do lime mortar repointing on a period property?

No. Lime mortar and heritage repointing are a specialism we don't take on, so if your property is listed or built in lime you want somebody who does it all day. Everything else on this page, we do.

How quickly can you come and look at it?

Message us on a Monday and we'll usually fit you in that week, often the next day or that evening. We try to get the quotation across to you by the end of the week.

Is the work guaranteed, and are you insured?

There is a five-year workmanship guarantee on the work. We hold public liability cover up to £1 million, an NVQ Level 2 Diploma in Bricklaying and a CSCS card.

Do you cover my area?

We work across Dorset and into Hampshire, up to about an hour of driving from Ferndown. That takes in Bournemouth, Poole, Wimborne, Broadstone, Christchurch, Ferndown, Verwood, Ringwood, New Milton and Salisbury. If you're on the edge of that, ask anyway.

Repointing and brick repairs across Dorset and Hampshire

About an hour of driving from Ferndown. Every town below has its own page.

Not sure which one your wall needs?

Tell us what you're looking at and we'll come and see it. Message us on a Monday and we'll usually be out that week, with a written quotation by the weekend. The visit and the quote are both free, with no obligation on either.

Get a free quote

Tell us what you need and we'll come back with a price. No pressure, no hard sell.

Prefer to talk? Call JFE Brickwork on 01202 028 343

Get a Free Quote